PRIVACY NOTICE
In compliance with the Federal Law on the Protection of Personal Data Held by Private Parties (hereinafter, “the Law”), the website bioproductos.mx (hereinafter, “Bioproductos”), located at Calzada Aeropuerto 4991, Colonia San Rafael, C.P. 80150, Culiacán, Sinaloa, Mexico, is responsible for collecting your personal data, for the use made of such data, and for its protection.
1. Personal Information Collected
To fulfill the purposes described in this privacy notice, we will collect the following personal data through our contact forms and direct communication:
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Full name.
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Email.
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Phone number.
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The company he works for.
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Role or position held.
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Detailed information about your projects or specific needs.
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Tax and billing information (if a purchase or service is made).
2. Purpose of Data Processing
Your personal data will be used for the following main purposes, which are necessary to provide you with our products, services, and support:
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We’d love to get in touch with you and our team of experts to provide you with advice.
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Follow up on projects, questions, or requests for information that you send us through the website.
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Process, complete, and ship requested purchases or services.
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Billing and collections.
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Customer service and technical support.
In addition, we will use your personal information for the following secondary purposes, which enable and help us provide you with better service:
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Sending promotions, newsletters, and advertising related to our products.
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For statistical purposes and to improve the user experience on our website.
If you do not wish for your personal data to be used for these secondary purposes, please send an email to comercial@bioproductos.mx.
3. Data Transfer
Please be advised that your personal data may be shared both within and outside the country with logistics and shipping companies (for the delivery of products) and financial institutions (to process payments). Bioproductos will ensure that these third parties maintain adequate security measures to safeguard your personal data. We do not sell or transfer your information to third parties for purposes unrelated to the services you request.
4. ARCO Rights (Right of Access, Right to Rectification, Right to Erasure, and Right to Object)
You have the right to know what personal data we hold about you, how we use it, and the terms under which we use it (Access). Likewise, you have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to have it removed from our records or databases when you believe it is not being used appropriately (Cancellation); and to object to the use of your personal data for specific purposes (Objection).
To exercise any of your ARCO rights, please submit the corresponding request via email to: comercial@bioproductos.mx, or by calling 667 688 5948. You must include with your request a copy of your official identification and a clear description of the data regarding which you wish to exercise any of these rights.
5. Use of Cookies and Tracking Technologies
Please be advised that we use cookies and other technologies on our website to track your online behavior and to provide you with a better service and experience while browsing our site.
6. Changes to the Privacy Notice
This privacy notice may be subject to modifications, changes, or updates resulting from new legal requirements; our own needs related to the products or services we offer; our privacy practices; or changes to our business model.
We are committed to keeping you informed of any changes to this privacy notice through our website: https://bioproductos.mx/.
Last updated: April 6, 2026.